понедельник, 12 декабря 2011 г.

Коды ошибок подключения IOCELL NDAS

Источник: http://www.iocellnetworks.com/support/helpdesk/windows/ndasErrorCodes/

Описание ошибок при подключении NDAS с официального сайта тех. поддержки IOCELL под катом:


0000FF13 ()
TitleAn error occured while mounting an NDAS device as Read/Write Mode
Facility
Error Code0000FF13 ()
MessageAn error occured while mounting an NDAS device as Read/Write Mode
ExplanationReported only once from Germany. User had several NDAS units.
SymptomMounting failed, though there was a white square. Device worked previously.
ProblemHard disk was bad, even though only 4 weeks old.
CorrectionReplace Hard Disk.
USB Works?
Icon Color
Icon Changes
NDAS Menu Options

0000FF14 ()
TitleAn error occured while mounting an NDAS device as Read/Write Mode
Facility
Error Code0000FF14 ()
MessageAn error occured while mounting an NDAS device as Read/Write Mode
Explanation
SymptomAttempting to access the device by NDAS Device Management or by drive letter produces the error.
ProblemThis is a very generic message. I only means the NDAS device is not communicating properly.
CorrectionTrey connecting the NDAS device by USB wire to see if the internal hard disk is functioning. Then try connecting the Ethernet cable directly to a PC and attempt to connect by NDAS. More than likely, the hard disk or NDAS device case has failed.
USB Works?
Icon Color
Icon Changes
NDAS Menu Options

1 (0x0001)
TitleAn error occured while mounting a NDAS device as Read/Write Mode
FacilityNDAS 0x10000
Error Code1 (0x0001)
MessageCommunication to the NDAS service failed.
ExplanationNDAS Service is the core component that watches over the NDAS devices. It can fail if LPX Protocol is not installed or if the start up setting is incorrect. There may be other reasons as well.
SymptomAttemping operations on the NDAS Device Management Menu will fail producing the error.
ProblemNDAS Serivce has not started for some reason.
CorrectionManual start up: From XP: click the start button, choose Run, then type services.msc in the box and click OK. Vista or Win7: Click the start button, then type services.msc in the search box and hit enter. Now find the NDAS Service and see that the status is Started and that Startup type is Automatic You can right click and choose properties to change any of these settings. Even if it is started, please try to stop and restart this service, if you are having communication problems.
USB Works?Yes
Icon Color
Icon Changes
NDAS Menu OptionsExit, Options, About NDAS, Refresh Status, Register a New Device

4 (0x0004)
TitleAn error occured while mounting an NDAS device as Read/Write Mode
FacilityNDAS 0x20000
Error Code4 (0x0004)
MessageCommunication error during login process
Explanation
SymptomMounting 2nd bay on 352nd failed
ProblemBad chipset? Error was followed by 35 / NDAS logical device entry not found on retry
Correction
USB Works?No
Icon Color
Icon Changes
NDAS Menu Options

6 (0x0006)
TitleThe requested operation has not succeeded
FacilityNDAS 0x0003
Error Code6 (0x0006)
MessageInvalid parameter.
ExplanationThere were changes to the NDAS software related to RAID units in Vista and Windows 7.
SymptomAttempting to create a RAID configuration produces the error message and the RAID creation fails. The disks will mount individually without any problem.
ProblemRAID with NDAS firmware 1.0 and below only works with NDAS 3.30 or earlier
CorrectionUse an earlier NDAS Software version, use file system level mirroring software, mount to a single host and share...
USB Works?Yes
Icon Color
Icon Changes
NDAS Menu OptionsMount RW, Mount RO

18 (None)
TitleDisk Drive (Unrecognized Type 0000)
FacilityNone
Error Code18 (None)
Messagein Unit Device Information Disk Drive (Unrecognized Type 0000)
ExplanationError appears only in the NDAS Device Properties
SymptomThe internal hard drive spins down immediately, in the IOCELL 351UNE (B) when any data connector (USB/eSATA/Ethernet) is attached.
ProblemManufacturing defect
CorrectionReplace Unit
USB Works?No
Icon Color
Icon Changes
NDAS Menu Options

21 (None)
TitleDisk Drive (Unrecognized Type 0000)
FacilityNone
Error Code21 (None)
MessageDisk Drive (Unrecognized Type 0000)
Explanation
SymptomFinish registration and cannot access the drive
ProblemUnknown hardware incompatibility or broken hard disk
CorrectionReplaced Maxtor 160GB with Seagate 80GB and it works.
USB Works?Yes
Icon Color
Icon Changes
NDAS Menu OptionsError, Reset, Deregister, Properties

35 (0x0023)
TitleAn error occurred while mounting an NDAS device as Read/Write Mode.
FacilityNDAS 0x100000
Error Code35 (0x0023)
MessageNDAS Logical Device Entry Not Found
ExplanationThere is a conflict between NDAS Software Versions 3.4.x and NDAS Hardware version 1.0 or lower. This is especially prevalent when running from a Vista Computer and operating a multi-disk configuration. But it may affect other operating systems and single disk set ups a well. Please download and install driver version 3.2 on all the machines that connect to the NDAS device. Or upgrade the device.
SymptomRetry to Mount Disk Fails
ProblemHardware version conflicts with NDAS Software Version
CorrectionRemove the conflicting driver, install compatible version.
USB Works?Can
Icon ColorBlack
Icon ChangesRed
NDAS Menu OptionsMount RO, Mount RW, Deregister, Reset

35 (0x0023)
TitleAn error occurred while mounting an NDAS device as Read/Write Mode.
FacilityNDAS 0x100000
Error Code35 (0x0023)
MessageNDAS Logical Device Entry Not Found
ExplanationNDAS chipsets manufactured prior to December 2004 have a 250 GB size limit. The first 3 numbers of the unit serial number reveal the date of year and month of manufacture. If the serial number begins with N the following number represents the year it was made and the next two number represent the month. Devices manufacture from January 2005 do not have such disk size limitations.
SymptomRetry to Mount Disk Fails
ProblemHard Disk is too large for the NDAS chipset
CorrectionReplace the drive with a smaller unit.
USB Works?Can
Icon ColorBlack
Icon ChangesRed
NDAS Menu OptionsMount RO, Mount RW, Deregister, Reset

35 (0x0023)
TitleAn error occurred while mounting an NDAS device as Read/Write Mode.
FacilityNDAS 0x100000
Error Code35 (0x0023)
MessageNDAS Logical Device Entry Not Found
Explanation
SymptomRetry to Mount Disk Fails
ProblemLPX Protocol is not installed
CorrectionInstall the LPX Protocol
USB Works?Can
Icon ColorBlack or White
Icon ChangesBlack
NDAS Menu OptionsOffline, Deregister, Properites

35 (0x0023)
TitleAn error occurred while mounting an NDAS device as Read/Write Mode
FacilityNDAS 0x10000
Error Code35 (0x0023)
MessageNDAS Logical Device Entry Not Found
ExplanationNone. The disk management utility does not know the drive is offline
SymptomAfter seeing error 468803 clicked the retry button, and saw the 35 error
ProblemNetDisk was physically disconnected from the LAN
CorrectionChoose Properties, Advance, Reset Connection and icon became black
USB Works?
Icon Color
Icon Changes
NDAS Menu OptionsDeregister, Properties

66 (0x0042)
TitleAn error occured while mounting a NDAS device as read only mode
FacilityNDAS 0x100000
Error Code66 (0x0042)
MessageSome NDAS logical device members are missing in the entry
Explanation
SymptomCannot Mount Options Grayed out
ProblemRaid Information Incompatible with Driver Version
CorrectionChoose Migrate or reset from Bind Manager
USB Works?Yes
Icon Color
Icon Changes
NDAS Menu OptionsProperties

73 (0x0049)
TitleAn error occured while mounting a NDAS device as read only mode
FacilityNDAS 0x100000
Error Code73 (0x0049)
MessageThe bind information in NDAS device is changed.
ExplanationReported by Dr. Singh, who installed NDAS to another PC and found the disks working. Then debugged the source.
SymptomNetDisk does not mount RO
ProblemThere was corrupted communication from the PC to the NetDISKs, caused by Anti-SpyWare program.
CorrectionChange Anti-Spyware program "Spyware Terminator"
USB Works?Yes
Icon Color
Icon Changes
NDAS Menu Options

82 (0x0052)
Title
FacilityNDAS 0x10000
Error Code82 (0x0052)
MessageAn error occurrred while mounting and NDAS device as Read/Write Mode.
ExplanationNDAS logical device is not in a mountable status
SymptomMounting had failed with error 458839
ProblemThe miniport of the device was disabled when the drive was mounted.
CorrectionEnable the miniport controller
USB Works?
Icon Color
Icon Changes
NDAS Menu OptionsMount RW RO Properties

103 (0x0067)
TitleAn error occured while mounting a NDAS device...
FacilityNDAS
Error Code103 (0x0067)
MessageThe NDAS device ID cannot be used with the current version of the software. Upgrade the software to the most recent version or use the vendor-provided software.
ExplanationEven gathering the MAC address will not permit ID calculation. We do not know the former vendor codes.
SymptomDevice may be recognized, (NDAS PnP) but registration will fail.
ProblemThe NDAS ID can be calculated to include a vendor ID. The PnP wizard will not detect it.
CorrectionThe vendor must provide the correct code.
USB Works?
Icon Color
Icon Changes
NDAS Menu Options

104 (0x0068)
TitleAn error occured while mounting a NDAS device as read only mode
Facility
Error Code104 (0x0068)
Message
ExplanationUnknown defect
SymptomRequested Operation Could Not Be completed while the drive is connecting.
ProblemHardware failure.
CorrectionUser reported replacement is working fine. 2 reports
USB Works?
Icon Color
Icon Changes
NDAS Menu Options

112 (0x0070)
TitleAn error occured while mounting a NDAS device as read/write mode
FacilityNDAS 0x100000
Error Code112 (0x0070)
MessageThe NDAS logical unit cannot use required NDAS units to complete the operation. For fault-tolerant RAID sets, you can mount it in degrade mode without all members. You should use NDAS Bind Management to mark the RAID set in degrade mode before you mount it.
Explanation
SymptomAfter 460212 while trying to mount a raid in the 352ND
ProblemOne of the NDAS devices or drive bays included in the raid setup is not functioning.
Correction
USB Works?
Icon Color
Icon Changes
NDAS Menu Options

112 (0x0070)
TitleAn error occured while mounting an NDAS device as Read/Write Mode
Facility0x0010
Error Code112 (0x0070)
MessageThe NDAS logical unit cannot use the require NDAS units to complete the operation. For fault-tolerant RAID sets, you can mount it in degrade mode without all members. You should use NDAS Bind Management to mark the RAID set in degrade mode before you mount it.
ExplanationThe internal disk was a member of a RAID configuration. But the other members are not available.
SymptomFailed to mount
ProblemA RAID member is missing
CorrectionIf RAID was 1 (Mirror) Mount in degrade mode from the bind manager. If not, reformat or get professional recovery help.
USB Works?Yes
Icon Color
Icon Changes
NDAS Menu Options

10022 (0x2726)
TitleThe requested operation has not succeeded
Facility
Error Code10022 (0x2726)
MessageAn invalid argument was supplied
Explanation
SymptomMounting a former member of a mirror to the mirror does not work.
Problem
Correction
USB Works?
Icon Color
Icon Changes
NDAS Menu Options

458752 ()
Title
Facility
Error Code458752 ()
Message
Explanation
SymptomMounts but does not appear in my computer
Problem
Correction
USB Works?
Icon Color
Icon Changes
NDAS Menu Options

458752 ()
Title
Facility
Error Code458752 ()
Message
Explanation
SymptomTries to mount but fails
Problem
Correction
USB Works?
Icon Color
Icon Changes
NDAS Menu Options

458839 (0x70057)
TitleAn error occured while mounting as read only mode
Facility
Error Code458839 (0x70057)
MessageOne or more arguments are invalid
Explanation
SymptomWas mounted but autoplay crashed. Lost connection. Remount and error appeared
Problem
CorrectionChanged HD and it worked
USB Works?
Icon Color
Icon ChangesWhite
NDAS Menu Options

458839 (0x0057)
TitleAn error occurrred while mounting and NDAS device as Read/Write Mode.
Facility
Error Code458839 (0x0057)
MessageThe parameter is incorrect
Explanation
SymptomSaw white sqaure tried to mount, but unsuccessful
ProblemThe miniport of the device was disabled when the drive was mounted.
Correction
USB Works?
Icon Color
Icon Changes
NDAS Menu Options

459011 (0x70103)
TitleNDAS Device cannot be found
Facility
Error Code459011 (0x70103)
Message
ExplanationFor an unknown reason, possibly the presence of Norton 360, the NDAS Bus connection device was not installed on the computer.
SymptomNetDisk is does not mount from the network.
ProblemThe NDAS Bus was never installed.
CorrectionInstall the NDAS Bus via the Control Panel Add New Hardware wizard
USB Works?Can
Icon ColorWhite
Icon Changes
NDAS Menu OptionsMount RO, Mount RW, Deregister, Reset

459011 (0x70103)
Title
Facility
Error Code459011 (0x70103)
MessageAn error occurrred while mounting and NDAS device as Read/Write Mode.
Explanation
SymptomSaw white sqaure tried to mount, but unsuccessful
ProblemThe NDAS Bus was disabled when the drive was mounted
CorrectionEnable the NDAS Bus
USB Works?
Icon Color
Icon Changes
NDAS Menu OptionsMount RW RO Properties

460212 (0x705B4)
TitleAn error occurred while mounting an NDAS device as Read/Write Mode.
FacilityNDAS 0x100000
Error Code460212 (0x705B4)
MessageNDAS Logical Device Entry Not Found
ExplanationThere is a conflict between NDAS Software Versions 3.4.x and NDAS Hardware version 1.0 or lower. This is especially prevalent when running from a Vista Computer and operating a multi-disk configuration. But it may affect other operating systems and single disk set ups a well. Please download and install driver version 3.2 on all the machines that connect to the NDAS device. Or upgrade the device.
SymptomCannot Mount Disk Manually
ProblemHardware version conflicts with NDAS Software Version
CorrectionRemove the conflicting driver, install compatible version.
USB Works?Can
Icon ColorBlack
Icon ChangesBlack
NDAS Menu OptionsMount RO, Mount RW, Deregister, Reset

460212 (0x705B4)
TitleAn error occurred while mounting an NDAS device as Read/Write Mode.
FacilityNDAS 0x100000
Error Code460212 (0x705B4)
MessageNDAS Logical Device Entry Not Found
ExplanationNDAS chipsets manufactured prior to December 2004 have a 250 GB size limit. The first 3 numbers of the unit serial number reveal the date of year and month of manufacture. If the serial number begins with N the following number represents the year it was made and the next two number represent the month. Devices manufacture from January 2005 do not have such disk size limitations.
SymptomCannot Mount Disk Manually
ProblemHard Disk is too large for the NDAS chipset
CorrectionReplace the drive with a smaller unit.
USB Works?Can
Icon ColorBlack
Icon ChangesBlack
NDAS Menu OptionsMount RO, Mount RW, Deregister, Reset

460212 (0x705B4)
TitleAn error occurred while mounting an NDAS device as Read/Write Mode.
FacilityNDAS 0x705B4
Error Code460212 (0x705B4)
Messagenone
Explanation
SymptomFails to Mount for a long time
ProblemAttempted to mount the drive too soon after it was dismounted.
CorrectionPower down the NetDisk, wait until the NDAS manager Icon turns to black. Then turn on the NetDisk. Choose reset connection. When it finishes refreshing, see if the Mount RO & Mount RW options have returned.
USB Works?Can
Icon ColorGrey
Icon ChangesBlack
NDAS Menu OptionsDeregister

468774 (0x72726)
TitleAn error occured while mounting an NDAS device as Read/Write Mode
Facility
Error Code468774 (0x72726)
MessageAn error occured while mounting an NDAS device as Read/Write Mode
Explanation
Symptom
Problem
Correction
USB Works?
Icon Color
Icon Changes
NDAS Menu Options

468795 (0x7273B)
TitleAn error occurred while mounting an NDAS device as Read/Write Mode.
Facility
Error Code468795 (0x7273B)
Message
Explanation
SymptomNetDisk does not mount RW
ProblemLPX Protocol is not installed
Correction
USB Works?Wor
Icon ColorWhite or Black
Icon ChangesBlack
NDAS Menu OptionsOffline, Deregister, Properites

468803 (0x72743)
TitleAn error occurred while mounting an NDAS device as Read/Write Mode
Facility
Error Code468803 (0x72743)
MessageAn error occurred while mounting an NDAS device as Read/Write Mode
Explanationnone, retry and found error 35 Logical entry not found
SymptomSaw white sqaure tried to mount, but unsuccessful
ProblemHad previously taken unit offline, but refresing status did not change the icon color
CorrectionChoose Properties, Advance, Reset Connection and icon became black
USB Works?
Icon Color
Icon Changes
NDAS Menu Options

468803 (0x72743)
TitleAn error occured while mounting an NDAS device as Read/Write Mode
FacilityNone
Error Code468803 (0x72743)
MessageAn error occured while mounting an NDAS device as Read/Write Mode
Explanationnone, retry and found error 35 Logical entry not found, chose cancel and square was red
SymptomSaw white square tried to mount, but unsuccessful
Problem(Dr. Singh) There was corrupted communication from the PC to the NetDISKs, caused by Anti-SpyWare program.
CorrectionChange Anti-Spyware program, Second Report using PC Tools Firewall
USB Works?Yes
Icon Color
Icon Changes
NDAS Menu OptionsMount RW RO, Dergister, Properties

468803 (0x72743)
TitleAn error occurred while mounting and NDAS device as Read/Write Mode
Facility
Error Code468803 (0x72743)
Message
Explanation
SymptomAttempted to mount NDAS device after seeing the white square
ProblemThe device was physically disconnected from the LAN at the time of trying to mount. Had refreshed status but the white icon did not change.
Correction
USB Works?
Icon Color
Icon Changes
NDAS Menu OptionsMount RW, RO

4688803 (0x72743)
Title
Facility
Error Code4688803 (0x72743)
MessageConnect to the following NDAS device has been lost.
Explanation
Symptom
Problem
Correction
USB Works?
Icon Color
Icon Changes
NDAS Menu Options

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